Privacy Policy

Waystack is a founder-led web development service business operated by Dionis Gonzalez Ramirez d/b/a Waystack.

Waystack provides website design and development, full-stack web development, integrations, automations, and practical AI adoption support for small businesses.

For privacy-related questions, you may contact us at:

Email: hello@waystacksolutions.com

For purposes of this Privacy Policy:

• “Company,” “we,” “us,” or “our” refers to Dionis Gonzalez Ramirez d/b/a Waystack.
• “Website” refers to https://waystacksolutions.com.
• “Service” refers to the Website and the services offered by Waystack, including website development, web app development, integrations, automations, maintenance, support, and related consulting services.
• “Personal Information” or “Personal Data” means information that identifies, relates to, describes, or could reasonably be linked to a specific person or business contact.
• “Customer” means a person, business, organization, or representative who contacts Waystack, requests services, or enters into a service relationship with Waystack.
• “Device” means any internet-connected device, such as a computer, phone, tablet, or other device used to access the Website.
• “Cookies” are small files that may be stored by your browser or device when you visit a website.
• “Third-Party Service Provider” means a vendor, platform, or service provider that helps us operate the Website, communicate with you, host files, process inquiries, provide services, or manage business operations.

We collect information you voluntarily provide to us and limited technical information that may be collected automatically when you visit the Website.

3.1 Information You Provide Directly

When you submit a contact form, request information, or communicate with Waystack, we may collect:

• Name
• Email address
• Phone number, if provided
• Business name
• Current website URL, if provided
• Service type or business category
• Desired plan or project type
• Ownership preference
• Estimated page count
• Timeline
• Budget comfort level
• CRM, social media, marketing, AI, automation, or integration needs
• Project notes or other information you choose to provide
• Any other information you voluntarily send to us by email, form submission, or direct communication

Please do not submit sensitive personal information through the Website unless we specifically request it. This includes Social Security numbers, government ID numbers, financial account numbers, health information, passwords, or other highly sensitive information.

3.2 Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically by our hosting, security, DNS, analytics, or infrastructure providers. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring URLs
• Pages viewed
• Date and time of visit
• General location information inferred from IP address
• Basic usage, security, and performance data

This information is generally used to operate, secure, troubleshoot, and improve the Website.

3.3 Information We Do Not Intentionally Collect

Waystack does not intentionally collect the following through the Website:

• Debit or credit card numbers
• Billing addresses through website checkout
• Passwords
• Age or date of birth
• Government identification numbers
• Precise GPS location
• Phone contacts
• Camera access
• Photo gallery access

The Website does not currently provide account registration, user login, ecommerce checkout, or mobile app functionality.

We may use the information we collect for the following purposes:

• To respond to inquiries
• To evaluate whether Waystack is a good fit for a potential project
• To recommend a website plan or service path
• To prepare project estimates, proposals, invoices, or agreements
• To communicate about services, timelines, scope, and support
• To provide website development, maintenance, consulting, or related services
• To improve the Website and service offerings
• To troubleshoot, secure, and maintain the Website
• To keep internal business records
• To comply with legal, tax, accounting, or regulatory obligations
• To protect our rights, property, customers, or business

We do not use your information to operate a public user account system. We do not currently use your information for behavioral advertising, retargeting, or Facebook Pixel advertising.

If you contact Waystack by email or submit a form through the Website, we may use your email address to respond to your inquiry and communicate with you about potential or active services.

We do not currently operate a newsletter or automated marketing email list. If we add a newsletter or marketing email list in the future, we will only send those communications where appropriate and will provide a way to opt out.

Submitting your email through a contact form does not automatically subscribe you to a newsletter.

The Website may include a contact or project inquiry form. Information submitted through that form may be sent to Waystack by email, stored by a form backend, or processed by other third-party tools used to manage inquiries.

Form submissions are used to understand your project needs and respond to your request. We may keep form submissions for business records, follow-up, and service-related purposes.

The Website may use cookies or similar technologies that are necessary for basic functionality, security, traffic routing, performance, or spam prevention.

At this time, Waystack does not intentionally use:

• Facebook Pixel
• Retargeting pixels
• Advertising cookies
• Google Ads tracking
• Third-party behavioral advertising tools

If we add analytics, advertising pixels, retargeting, or similar tracking technologies in the future, we will update this Privacy Policy as appropriate.

You can control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies. Blocking some cookies may affect how certain websites function, though Waystack’s current Website is designed to remain simple and accessible.

Waystack may use privacy-conscious analytics or basic hosting logs to understand website traffic, performance, and reliability.

Analytics information may include general usage patterns, pages visited, device type, browser type, approximate location, and referral sources. Analytics information is used to improve the Website and understand how visitors interact with it.

Waystack does not currently use analytics for targeted advertising or retargeting.

The Website does not currently accept online payments directly.

If you become a customer, payments may be handled separately through invoices, bank transfer, payment processor, or another agreed payment method. If a third-party payment processor is used, payment information is submitted directly to that provider and is subject to that provider’s privacy policy and terms.

Waystack does not intentionally store full debit card numbers, credit card numbers, or other sensitive payment details on the Website.

We may use third-party service providers to help operate the Website and run our business. These may include providers for:

• Website hosting
• DNS and security
• Email forwarding or email hosting
• Form processing
• Cloud storage
• Project management
• Customer communication
• Analytics, if enabled
• Payment processing, if used
• Invoicing or accounting

These providers may process personal information only as needed to provide services to us or to help us provide services to you.

Examples of providers we may use include website hosting providers, domain and DNS providers, email providers, form tools, cloud platforms, and payment or invoicing platforms.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

We do not sell your personal information.

We may share information in the following limited circumstances:

• With service providers who help operate our Website or business
• With contractors or collaborators who help us provide services to you
• With payment, invoicing, accounting, or legal service providers when needed
• When required by law, subpoena, court order, or legal process
• When necessary to protect our rights, property, business, customers, or others
• In connection with a business transfer, such as a merger, acquisition, sale of assets, restructuring, or transfer of business operations
• With your consent or at your direction

We do not share your information with third parties for their independent advertising purposes.

We may receive information about you from third parties in limited situations, such as:

• When you communicate with us through a third-party platform
• When a referral partner, colleague, or customer introduces you to us
• When information is publicly available on your business website or public business profiles
• When a service provider helps us detect spam, abuse, fraud, or security risks

We may use this information to respond to inquiries, evaluate project fit, provide services, or protect our business.

The Website may contain links to third-party websites, tools, platforms, or resources. This Privacy Policy applies only to Waystack’s Website and services.

We are not responsible for the privacy practices, content, accuracy, or security of third-party websites. When you visit another website, you should review that website’s privacy policy and terms.

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to inquiries
• Evaluating potential projects
• Providing services
• Maintaining business records
• Resolving disputes
• Complying with legal, tax, accounting, or contractual obligations
• Protecting our rights and business

If you request deletion of your information, we will make reasonable efforts to delete or anonymize it, unless we need to retain certain information for legitimate business, legal, security, or recordkeeping purposes.

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmission over the internet and no method of electronic storage is completely secure. We cannot guarantee absolute security of information submitted through the Website, email, or other online communication.

You should avoid sending highly sensitive information through the Website or email unless we have agreed on a secure method for doing so.

Waystack is based in the United States. If you access the Website from outside the United States, your information may be processed, stored, or transferred in the United States or other countries where our service providers operate.

By using the Website or contacting us, you understand that your information may be processed in jurisdictions that may have different data protection laws than your location.

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information, such as the right to:

• Request access to personal information we have about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your information is used or shared

To make a privacy request, contact us at:

hello@waystacksolutions.com

We may need to verify your identity before completing certain requests.

Waystack does not sell personal information.

Waystack does not currently share personal information for cross-context behavioral advertising.

Waystack does not knowingly collect personal information from children under 13.

California residents may have certain rights under applicable California privacy laws, depending on whether those laws apply to Waystack and the specific circumstances of the request.

The categories of personal information Waystack may collect include:

• Identifiers, such as name, email address, phone number, business name, and website URL
• Internet or network activity information, such as IP address, browser type, device information, pages visited, and referring URLs
• Professional or business-related information, such as service type, business needs, project details, timeline, and budget comfort level
• Communications and inquiry information, such as project notes and messages sent to Waystack

We collect this information from you directly, from your use of the Website, from service providers, and from publicly available business sources where relevant.

We use this information for the purposes described in this Privacy Policy, including responding to inquiries, providing services, improving the Website, maintaining business records, and protecting our rights and business.

To submit a privacy request, contact us at:

hello@waystacksolutions.com

We will not discriminate against you for exercising privacy rights that apply to you.

Some browsers provide “Do Not Track” signals. There is currently no uniform industry standard for responding to these signals.

At this time, the Website does not respond differently to browser “Do Not Track” signals. However, you can control cookies and certain tracking technologies through your browser settings.

The Website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to us, contact us at:

hello@waystacksolutions.com

If you apply to work with Waystack, contract with Waystack, or provide services to Waystack, we may collect information you voluntarily provide for business, contractor, screening, payment, tax, or administrative purposes.

This may include your name, contact information, portfolio, resume, work history, payment details, tax forms, or other information needed to evaluate or manage a working relationship.

If Waystack is involved in a merger, acquisition, restructuring, sale of assets, transfer of business operations, or similar transaction, personal information may be transferred as part of that transaction.

If this happens, the receiving party will be expected to handle personal information in a manner consistent with this Privacy Policy or provide appropriate notice of any material changes.

We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices, legal requirements, or privacy practices.

When we update this Privacy Policy, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after changes are posted means you acknowledge the updated Privacy Policy.

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at: